Changeovers
A checkout creates the clean, with the flat’s own checklist, a deadline and six photos. A flat is ready only when it is proven.
Unit 4B · ready by 13:00Verified 12:47
Checklist31 of 31
For short-let hosts and managers
A reliable tool forsuccessful hosting.
Changeovers, income + expenses and every guest remembered. All in one place.
Every job has a deadline. Every expense has a receipt. Every guest has a record.
30 days free. No card. Cancel any time.
Unit 4B is ready12:47, 13 minutes early
KSh 8,000 to approveReceipt attached
Guest repliedFine, one thing to fix
We help you stay on top of everything even when you are not there.
You remotely see what happens in the property in real time, what needs your team’s attention next and every guest stays in your records, so you remember who stayed, what happened and when they come back.
Hosting you can prove.
The clean and reset between one guest leaving and the next arriving, start to finish.
- 01 · Booking
A booking arrives.
Your Airbnb calendars are read every half hour, and offline bookings take seconds to enter. Either way the property’s next changeover is already lined up.
- 02 · Checkout
The checkout creates the clean.
Nobody has to remember. When the guest leaves, a changeover opens with that property’s own checklist and a deadline: out at 11:00, ready by 13:00.
- 03 · Link
The caretaker opens one link.
No app and no password. It works offline and syncs when the Wi-Fi returns. Each task says what done looks like, so nobody has to guess.
- 04 · Proof
Six photos, the same six places.
Last time’s angle shows ghosted in the empty slot, so the caretaker matches it instead of choosing what to show.
- 05 · Gate
Ready only when it is proven.
The button stays grey until the checklist is finished and every photo is in. A skipped step cannot hide behind a message that says done.
- 06 · Verified
You see it without asking.
Time, name and photos land in your dashboard. You find out a property is ready from a record, not a message.
One system for everything a property needs.
Seven parts that share one record, so nothing lives in someone’s head or a chat thread.
Guests, remembered
Every guest keeps one record: their stays, where they came from and who brought them. Returning guests are recognised, not treated as strangers.
DO
Daniel O.Returning · 3 stays
DirectLifetimeKSh 1.2M
Brought byBroker, 10% paid
NotePrefers 6A, arrives late
Expenses
Caretakers send expenses the way they already do. Each one waits for your yes, with its receipt.
KSh 8,000 · Cleaning suppliesSam · receipt attached
ApproveQuery
Utilities
Internet renewals and power top-ups raised three days ahead.
Wi-Fi renews 14 OctRaised 11 Oct
Power, 34 unitsTop up at 10
Capital
What went into a flat, kept apart from what it earns.
61%paid back
Roles
Owner, manager, caretaker. Each sees what they need.
OwnereverythingManagerjobs, not moneyCaretakerown checklist
Issues, on a clock
A guest reports a problem from a link. It gets an owner and a deadline, so nobody finds out at checkout.
1:12left to fix · Wi-Fi down, Unit 4B
Know what each property really earned.
Income and expenses for every property, in every currency, with the receipt behind each figure.
ApprovedKSh 8,000, receipt attached
$ 3,270 net+ KSh 396,000, September
What did each property earn?
Airbnb payouts in dollars and direct bookings in local currency, side by side and never blended into one guess. Profit for each property after rent, salary, supplies and commission.
Where did the money go?
Caretakers send expenses the way they already do. Each one lands as a pending expense with its receipt, and you approve or query it in a tap. Commission is recorded the day it is paid, not chased later.
What can I take out?
Deposits and balances still to come, the landlord’s deposit kept apart, and capital paid back only once you say the list is complete.
What the caretaker sends
What you see
KSh 100,000Power top-upUnit 6A · SamNeeds a receipt
Coming next: spend against a budget for each property, and a read-only link for your accountant.
Every guest remembered.
Every stay, payment and note lands on one guest record, so returning guests are recognised and you always know who is coming back.
Recognised on arrival
A returning guest arrives with their history: past stays, where they stayed and what they paid.
Know who brought them
Airbnb, direct or a broker, with commission recorded the day it is paid.
Notes that outlast the chat
“Prefers 6A.” “Arrives late.” Written once, and there the next time.
Daniel is back Friday3rd stay · Unit 6A · Sam told
Give your existing tools a clearer job.
“I already use WhatsApp.”
Keep it. It becomes the tap on the shoulder and the link becomes the record. A message that says done stops being the proof.
“I already have a spreadsheet.”
Keep the sums that work. StewardOps adds the checklist, the photos and the income and expenses for each property, with a history of who did what and when.
“My channel manager already syncs my calendars.”
It still handles listings, prices and messages. StewardOps handles what happens in the property and what it earned. It reads your calendars and does not replace them.
“I trust my caretaker.”
Good. Keep them. This is how they show it, and how you stop carrying it in your head.
“I only run one or two properties.”
Start there. One property and one month are enough to see what a changeover looks like with proof. You do not need a portfolio.
The story
Made by a host who couldn’t be there.
StewardOps started as one host’s fix for properties he couldn’t physically manage. It is built around the questions we kept asking: Where are you? Is the room ready? Is the client happy? How much?
Is this for you?
Six situations. Tap the answer that sounds like your week.
1 of 6
It’s 12:40 and guests arrive at 13:00. How do you know the property is ready?
2 of 6
Your caretaker sends “power 12k” on WhatsApp. Where does that end up?
3 of 6
A guest from last year messages from a new number. What do you know about them?
4 of 6
What did your best property earn last month, after everything?
5 of 6
The Wi-Fi drops overnight. When do you find out?
6 of 6
You’re away for ten days. What happens to the properties?
0%fit
Only you see the money.
Everyone sees what they need to do their job, and nothing more.
You see the money
Income, expenses, rent, payouts and what each guest paid stay with you as the owner.
Managers run the day
A manager can see every job and every guest, and never the money.
Caretakers see their job
One private link, their own checklist and nothing else. It works offline.
Every job carries a time, a name and photos, and you can export your records whenever you like.
Try it free for 30 days.
Set it up on your own properties and see whether you open it without being asked.
First 30 daysFree
After that$39 per property, per month
Early pricing, and it is yours for as long as you stay.
Start free trialQuestions, answered.
Who is it for?
Hosts and managers of short-let properties who rely on a caretaker or cleaner, often from another city or another country.
Does my caretaker have to install anything?
No. They get one private link on their phone. It works offline and syncs when the Wi-Fi comes back.
Does it connect to Airbnb?
It reads your Airbnb calendars and adopts each booking with its confirmation code. Offline bookings are entered by you, and blocking those dates on Airbnb is still done by hand.
How do my figures get in?
Airbnb stays arrive from your calendar on their own. The payouts and guest names follow from Airbnb’s earnings file in one upload. A direct booking takes twenty seconds on a form. Your caretaker sends each expense from their phone with the receipt. Rent and wages are set once and charged every month. Past spending comes in from a spreadsheet. You see every line before it is saved.
Which currencies does it handle?
Two at a time today, such as dollars and one local currency, kept separate and never squeezed into one figure. Pounds are next.
Where does my data live?
In a database that is backed up on demand. You can download your bookings, expenses and guests as spreadsheet files whenever you like.
Your properties, handled. Proof included.
Start a 30-day trial on one property or all of them. I will set it up with you in an hour.